I read somewhere that your spending pattern varies according to the denomination of currency you have. If you are out shopping and have 500 rupees as a single note then the first buy is delayed as long as possible but the entire amount gets spent soon; if you have 500 rupees as five 100 rupee notes then the initial urge to spend is less but it takes longer to spend the entire 500. I thought this might not be true until I observed my snacking habit on weekends. I have the habit of snacking on biscuits in the evening while watching TV, most of the time I end up eating the entire pack. One weekend I ended up buying individually wrapped biscuits instead of the regular pack, to my surprise I did not consume even half of what I used to have regularly.

How the seemingly expendable wrapper can alter the behavior or consumption of someone? Our brain is wired or conditioned to be in a state of anxiety neutrality which in other words is a comfort zone. The inertia to stay in the comfort zone will be too great that there must be a strong justification of the increase in comfort or well being has to be justified in order to come out of the comfort zone. Niggles play an important part on how someone either breaks a bad habit or catches a good habit. Most of the bad habits are niggle free to catch on and will cause utter discomfort when quitting, a great example is smoking. In my case the individual wrapper is a niggle which prevented me from consuming more than what I require.

Every workplace has lots of niggles, I have seen people not using the intranet site just because it requires a password or times out frequently. A very good example so far I have observed is the reading habit and the library policy. Man power shortages have reduced libraries in many small/mid size companies to mere shelves with locked doors. Checking out the book through a system is mandatory even for reference to prevent loss of books. While this may sound to be a fool proof system to save books from getting lost, it defeats the purpose of books as there is an entry barrier.

Some niggles are not too obvious, my mom was finding it difficult to get used to cell phones and was next to impossible to keep her phone on. One weekend spent a good amount of time trying to get her into the comfort zone of using cell phones, but she said if all that you want me is to have a phone then get me a landline where I can lift the receiver to speak and put it down to switch it off. She was right, I was trying to force my way of using phones which is very new while she had used phones the old way for 40 years. Niggles prevent effective communication between developers and clients across different timezones over the phone, the same client who had relied on many senses is now forced to rely only on hearing. This niggle may cause the person to avoid calls and stick to more comfortable form of communication.

If the urge to catch on a good habit is strong or the potential benefit of overcoming the niggle is tangible and big enough then the niggles on the way wont matter much, but if we don’t understand what they are or what the benefit of overcoming it then we would perform less efficiently than what our resources, time and environment permits us to do.

Clayton M Christensen’s writing on ‘How will you measure your life?’ made me have a re-look at my priorities. In the year 2010 I had been doing so much that I had never been so busy, stressed and tired ,eventually fell too sick. Yet when I recollect that year, nothing good stands out barring a few high points and most of the time I had spent trying to squeeze in more and more. On the contrary when I identified some core areas to work & concentrate; and try not to pack myself, I see a remarkable improvement in efficiency and my sense of well being.

I inferred Clayton’s writing as below

  • Get the priorities right and use the resources wisely, we have only 12-14 hours in a day. We should learn to amplify the effectiveness in the tasks we will be involved in every day instead of trying to cram in more hours. Keep revisiting the priorities as they change very often and one plan is never good for long
  • Avoid succumbing the temptation of this one time. Some positive habits are hard to catch on and difficult to follow. Have something like a Seinfeld calendar and make sure not to break the chain.
  • Stay away from the power tools both at work and the family. The best way we can win the confidence of others is to create a level playing field and help each other. Collective intelligence is far more superior than the sum of individual intelligence put together, team work will take us to new height even in a learning mode.
  • Every person we meet has something to teach us, right or wrong is always a perception. By being humble we will be approachable and people will readily share experience and knowledge to help us out. Individuals who act overly assertive or arrogant can leave a wrong impression of being successful, we should be careful not to follow them because mostly their arrogant behavior is to mask their shortcomings. They need to put someone else down to feel good about themselves.
  • Have simple rules and values by which we would leave our place lot better than what we found.

Clayton M Christensen is a professor at Harvard Business School. His work on which this blog is based on is available at HBR

Like the memo function in programming our brain tends to get conditioned over time to provide immediate output to inputs. A good example is learning to drive. Earlier one is too conscious about the steering, vehicle’s response to throttle and brakes; over time people forget the fact that they are driving and indulge in nice music or a conversation as driving becomes automatic to them without having to think.

Doing the same thing again and again makes the task etched so well into our brain. This is true for any given task whether it is good in nature or bad, the subconscious does not differentiate and it keeps trying to make you efficient. Therefore it is important for us to make sure our exposure from friends. books, tv and workplace is generally positive and our attitude is generally positive.

Over the years I had a chance to work under different kinds of people and subsconsiously they have shaped me to what I am today. I have observed often that the bad habits gets passed from the peers than the good ones as they have an illusion of short term gains. The bad habits gets passed on mostly in the form of gossip and getting the bad views and thoughts over and again is so powerful that it can create illusions that can last a life time as the real data wont be verified.

For example, the resistance to change was so powerful that it took me about 6-7 months for me avoid the words ‘actually’ and ‘basically’ when I talk. After I decided to get rid of them, I kept a conscious watch of when I use those two words. For the first few weeks I used to say those words and kick myself because I keep repeating the mistake. About a month later I was successful in controlling those and forgot tracking that after the first couple of months. After 6 months or so I noticed that I had got rid of it, unlearning was far more tougher and time consuming process than learning.

The difficulty to unlearn is due to the brain’s inclination in making the input/output super responsive that most of them would be cached. The instincts are the ones which mostly controls and the conscience is a mere supervisor. We should make sure to check that we dont form any habit that make us look incompetent and will make us pay a lot to unlearn.

Not only we should avoid negative influence, we should also keep learning and try to increase our skills in depth and breadth, as over the course of time the brain will make the learning process more efficient and we will get better and quicker in picking up new things.

Practice makes a man perfect. Keep learning every day.